Banks want their presence on all kinds of social platforms to attract customers who spend big on digital advertising. Combining voice bots such as Alexa and Google Home with brands to provide uninterrupted service and collect customer data, the machine learning trend is growing very quickly. Companies such as ICICI, SBI and Axis Banks have already deployed voice assistants. India has many banks that offer their services through WhatsApp. Marketing enables companies to spend large budgets on advertising, and solutions that connect technology and people are celebrated. In addition to advertising, AI has numerous applications in automating business processes. With AI, you can orchestrate routine tasks and repeat them without error. Today’s technologically sound companies evaluate the real capabilities of AI and procure it for internal use.